This Privacy Policy explains how pusat123 collects, uses, stores, and protects your personal data when you access or use our Platform. We are committed to handling your information with transparency, security, and respect — in full accordance with applicable data protection obligations.
pusat123 ("pusat123", "we", "us", "our") operates the online gambling Platform accessible at pusat123.cam. This Privacy Policy ("Policy") describes our practices with respect to the collection, use, storage, disclosure, and protection of personal data relating to users of our Platform ("you", "User", "Player").
We take our data protection responsibilities seriously. The personal information you provide to pusat123 is used solely to operate your account, process your transactions, verify your identity, improve our services, and comply with applicable legal and regulatory obligations. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the pusat123 Platform. By creating an account or continuing to use our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person, including but not limited to name, identity card number, email address, telephone number, IP address, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transfer, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, pusat123 as the operator of the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of pusat123 under a contractual arrangement and in accordance with pusat123's instructions. |
| "Sensitive Data" | A subset of personal data requiring heightened protection, including financial account information, identity document numbers, and KYC verification materials. |
| "Platform" | The pusat123 website at pusat123.cam and all associated services, features, and content offered thereon. |
| "Cookies" | Small text files placed on a User's device by the Platform to store information about their session, preferences, or browsing behaviour on the Platform. |
pusat123 is the Data Controller in respect of all personal data collected from Users of the Platform. As Data Controller, pusat123 is responsible for determining the purposes for which your personal data is processed and for ensuring that such processing is lawful, fair, and transparent.
For all data protection queries, requests to exercise your rights, or complaints relating to the processing of your personal data, please contact us using the details provided in Section 16 (Contact Us) of this Policy.
pusat123 collects personal data across several categories, as set out in the table below. We collect only the data that is necessary for the specific purposes identified in this Policy.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, Malaysian MyKad / passport number, username, selfie photograph | Account registration; KYC verification; age verification (21+) |
| Contact Data | Email address, Malaysian mobile telephone number, residential address | Account communication; KYC proof of address; support correspondence |
| Financial Data | Deposit and withdrawal transaction records; payment method identifiers (e-wallet ID, bank account name, USDT wallet address); transaction amounts in MYR | Payment processing; fraud prevention; AML compliance; withdrawal verification |
| Technical Data | IP address, browser type and version, device type and operating system, session timestamps, referring URL | Platform security; fraud detection; service improvement; regulatory compliance |
| Usage Data | Game history, bet records, wager amounts, win/loss history, bonus usage, session durations | Account management; responsible gambling monitoring; VIP tier calculation; bonus administration |
| Communications Data | Content of support chat logs, email correspondence, feedback submissions | Customer service; dispute resolution; quality assurance |
| Preference Data | Language preference, notification settings, self-imposed deposit limits, self-exclusion status | Platform personalisation; responsible gambling tools |
pusat123 collects personal data through the following means:
We collect data that you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, opt into a promotion, set responsible gambling preferences, or otherwise interact with the Platform. This includes information submitted via the registration form, the Platform's cashier, live chat, and email correspondence.
When you access and use the Platform, we automatically collect certain technical and usage data through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser information, session duration, pages visited, and in-Platform activity such as games played and bets placed. For full details of our use of cookies, please refer to Section 11 of this Policy.
In certain circumstances, pusat123 may receive personal data about you from trusted third-party sources, including: payment service providers (such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, DuitNow, FPX) to confirm the status and ownership of payment transactions; identity verification service providers used to assist with KYC document validation; and fraud detection services that flag unusual account activity patterns for our compliance team's review.
pusat123 processes your personal data for the following specific, explicit, and legitimate purposes:
pusat123 processes your personal data on the following legal bases:
pusat123 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may, however, share your data with the following categories of recipients where necessary and proportionate:
We share the minimum necessary personal and financial data with payment processors — including Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, DuitNow, FPX, and cryptocurrency network providers — to facilitate the processing of your deposits and withdrawals. These providers operate under their own data protection terms and are bound by applicable financial regulations.
We may share relevant identity documents and data with third-party KYC verification service providers engaged by pusat123 to assist in confirming your identity. These providers act as Data Processors under contractual arrangements that require them to process your data only on our instruction and to maintain appropriate security standards.
Technical and usage data may be shared with fraud detection and cybersecurity service providers to identify and prevent unauthorised access, fraudulent activity, and other security threats on the Platform.
pusat123 may disclose personal data to competent regulatory authorities, law enforcement agencies, courts, or other public bodies where we are legally required or permitted to do so — for example, in response to a valid court order, subpoena, regulatory inquiry, or to report suspected financial crime.
In the event that pusat123 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, personal data held by pusat123 may be transferred to the relevant acquiring entity as part of that transaction. You will be notified of any such transfer that materially affects your data rights.
pusat123 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Specific retention periods are determined based on the nature of the data and the purpose for which it is held.
As a general principle, account data and financial transaction records are retained for a minimum period of five (5) years following the closure of a player's account, in order to comply with anti-money laundering record-keeping obligations and to respond to any regulatory inquiries or legal proceedings that may arise during that period.
KYC documentation, including copies of identity documents and proof of address, is retained for the duration of the account's active status and for a period of five (5) years following account closure. After this period, such documents are securely deleted or anonymised unless a longer retention period is required by law.
Where personal data is no longer required for any legitimate purpose, it is securely deleted, anonymised, or aggregated in a manner that prevents re-identification.
pusat123 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Notwithstanding these measures, no system is entirely immune to risk. You are responsible for maintaining the security of your own account credentials and for notifying us promptly if you suspect any unauthorised access to your account.
pusat123 uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and analyse usage patterns. By continuing to use the Platform, you consent to our use of cookies in accordance with this section.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — including session authentication, login state management, and security tokens. Cannot be disabled. | Session / Up to 24 hours |
| Functional | Remember your preferences such as language selection, display settings, and previously selected deposit methods to improve your experience. | Up to 12 months |
| Analytical / Performance | Collect aggregated data on how Users interact with the Platform — including pages visited, time on site, and error reports — to help us improve Platform performance and features. | Up to 24 months |
| Security | Assist in detecting and preventing fraudulent account access, bot activity, and other security threats. Linked to device fingerprinting and IP reputation data. | Up to 12 months |
You may manage non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a new cookie is placed. Please note that disabling certain cookies may impair the functionality of the Platform — for example, refusing functional cookies may prevent the Platform from remembering your preferred language or payment method.
Strictly necessary and security cookies cannot be disabled, as they are required for the Platform to operate securely. Disabling these cookies through your browser may prevent you from logging in or using the Platform's features.
Subject to applicable data protection laws, you have the following rights in relation to your personal data held by pusat123. You may exercise any of these rights by contacting us using the details in Section 16.
You have the right to request a copy of the personal data we hold about you, together with information about how that data is being processed. We will respond to access requests within 30 days of receipt.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly within your account settings; for other corrections, please contact support.
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected. This right is subject to exceptions, including where retention is required by law (e.g., AML record-keeping obligations).
You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing based on our legitimate interests.
Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another data controller.
You have the right to object to the processing of your personal data where such processing is based on our legitimate interests. You may also object to the use of your data for direct marketing purposes at any time, without giving a reason.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
The pusat123 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from persons under the age of 21. Age verification forms an integral part of our KYC process, and accounts identified as belonging to underage individuals are immediately suspended and their data deleted in accordance with our data retention policy.
If you have reason to believe that a person under the age of 21 has provided personal data to pusat123, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
In the course of operating the Platform and providing services to Malaysian players, pusat123 may transfer personal data to third-party service providers located outside of Malaysia. Where such transfers occur, we take appropriate steps to ensure that your data receives an adequate level of protection consistent with this Policy and applicable data protection law.
Safeguards we implement in connection with international transfers include: contractual data transfer agreements with receiving parties requiring them to adhere to equivalent data protection standards; transfer only to jurisdictions with adequate data protection frameworks; and transfer only to service providers who are able to demonstrate compliance with applicable data security requirements.
pusat123 reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or the nature of the services we offer. Where a change is material — for example, where we begin processing data for a new purpose or sharing data with a new category of third party — we will provide advance notice via email to your registered address or via a prominent notice on the Platform prior to the change taking effect.
The "Last Updated" date at the top of this document indicates when the most recent revision was made effective. We encourage you to review this Policy periodically so that you remain informed of how your data is being handled.
Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgement of the changes. If you do not agree with any material change to this Policy, you should cease using the Platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by pusat123, please contact our support team using the details below. All data protection queries are handled in English, Bahasa Melayu, and Mandarin.
If you are dissatisfied with our response to a data rights request or privacy complaint, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Six principles that define how pusat123 handles your personal data — built on transparency, security, and respect for every Malaysian player.
Every byte of data transmitted between your device and pusat123 is protected by bank-grade TLS encryption. Your financial transactions, login credentials, and KYC documents travel securely across our network at all times.
pusat123 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Period. Data sharing occurs only where necessary for payment processing, legal compliance, or fraud prevention.
We collect only the personal data that is strictly necessary for the specific purpose at hand. If we don't need it, we don't ask for it — and we don't retain it beyond its useful purpose.
Access to player personal data within pusat123 is governed by role-based permissions. Staff members see only the data required to perform their specific job function — and all access is logged and audited.
You have clear, exercisable rights over your data — including the right to access, correct, delete, and port your information. Submit a request to our support team and we'll respond within 30 days.
When we make material changes to this Privacy Policy, we notify you in advance by email or via a Platform notice — not a silent update buried in our site. You'll always know what changed and why.
Our support team is available 24/7 in English, Bahasa Melayu, and Mandarin. Reach us via live chat or email — we aim to respond to all privacy queries within 24 hours.
For players aged 21 and above only. Please gamble responsibly.